Improving your communication skills by increasing your awareness of influences of the communication model and applying the correct techniques.
In the communication training we will increase the ability to communicate in a dynamic environment. You will learn how to consciously handle communication barriers and learn to apply the right skills for effective communication.
After the training you will be able to:
- Recognize your own communication behaviour
- Adapt your own communication behaviour
- Consciously and effectively handle communication barriers
- Consciously and firmly deal with signals from others
- Use tools for effective communication
- Be aware of the influence of other CRM elements