Improving your communication skills by increasing your awareness of influences of the communication model and applying the correct techniques.

Content training:

In the communication training we will increase the ability to communicate in a dynamic environment. You will learn how to consciously handle communication barriers and learn to apply the right skills for effective communication.

After the training you will be able to:

  • Recognize your own communication behaviour
  • Adapt your own communication behaviour
  • Consciously and effectively handle communication barriers
  • Consciously and firmly deal with signals from others
  • Use tools for effective communication
  • Be aware of the influence of other CRM elements